Bed and Breakfasts, Engaging with Journalists on Twitter

Everyone loves free advertising, and getting written up in a travel journal, magazine or high traffic travel website is Mother Nature’s gift to Bed and Breakfasts. As in if an article gets picked up online and then spreads, it’s like a kudzu vine that goes everywhere, or for anyone that has a fresh mint bed, like fresh mint going rampant in the garden.

Twitter has a dearth of travel writers, travel bloggers, editors and other assorted travel executives. So twitter is a perfect place to try to connect with them.

This is one of those times when a follower to followee ratio is meaningless, because you may not want to follow the journalist, and they may not be interested in following you, but you can still talk to them and engage with them in conversation. Generally this can lead to a quick scan by them of your website and any other media that is easily accessible, and the aim is then achieved, exposing the Journalist to what and who your business is.

While this process can be time consuming and a long term project for an inn, if you tackle a couple of names per week, i.e. 5 minutes of your time while your drinking your 5:00 a.m. coffee, the potential payoff more then makes up for it.

Some tips on engaging with travel writers.

Check out what they tweet, this should be your number one step. If they haven’t updated in more then a month, don’t bother.  If all they do is post updates and they never reply to anyone, don’t bother with them either. (at least on twitter)  those @ replies to people are key to stalking your targets.

Don’t pitch your property, at least not right off. Similar to engaging a potential guest on twitter, check them out, and their writing out, and track back a bit in their tweet stream. Compliments, while it may feel a bit like brownnosing, are usually a good way to go if you can’t find anything in their tweet stream of interest to talk to them about.

What you want to avoid is RaguGate http://blog.customscoop.com/mb/2011/09/ragu-dads-and-lessons-learned-for-communicators-and-bloggers.html, and while popular and influential travel journalists will probably not respond as CC Chapman did to Ragu, it’s a very good example of how most people (even the little ones) react to someone who hits them over the head with marketing tweets.

Put your targets on a twitter list, private or public is up to you. Remember you don’t have to necessarily follow them. Or, if you want to stay more organized put them into an Excel list. Excel can be useful as well to check off who you have/have not made contact with, any notes on the exchange and when they are generally online. (see next line) If you don’t have Microsoft Office (I have to add this because I’ve recently run into some inns that don’t surprisingly) you can use the Spreadsheet program available free by Google in Googledocs.

Check when they tweet the most and try to monitor when they are on for optimal targeting. http://tweetstats.com/  and http://xefer.com/twitter/ (both free) are very useful for this.

Find your Journalists!

I’ve made a small list here at https://twitter.com/#!/forfeng/journalists/members

But there are more compressive compilations online that Bed and Breakfasts can take advantage of:

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About Chef Forfeng

Innkeeping Tip and Tricks: Please check out some marketing ideas for Inns and B&Bs, Blogging ideas, Facebook Tips and Social Media Tutorials https://chefforfeng.wordpress.com/marketing-for-lodging-resources/
This entry was posted in B&B, Hospitality News, How tos, Inns, Lodging, marketing, Observations and tagged , , , , , , , , . Bookmark the permalink.

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