Category Archives: Hospitality News

How to Write a Social Media Strategic Plan for Bed and Breakfasts

For many businesses, including B&Bs, writing a strategic plan for their business is not high on their priority list, but it should be! Writing a strategic plan for social media in this digital age is now an absolute must! If … Continue reading

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Questions for Interviewing an Innkeeper

A common question I get asked is, “We need to hire an innkeeper or assistant innkeeper, is there a list of frequently asked questions that we can use for interviewing people?” This is a general list of questions. We would … Continue reading

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Innkeepers, Thinking of running a social media contest?

Thinking of running a social media contest? Before you do make sure you check out contest guidelines, and make sure that what you want to do is legal in your state. Each social media platform has different rules and regulations … Continue reading

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ADA Service Animal Requirements for Bed and Breakfasts

This past week I wrote an article for PAII’s May Newsletter with some information that the US Justice Department has put out on commonly asked questions about service animals. I wanted to elaborate a bit on the article, and delve … Continue reading

Posted in B&B, Customer Service, Hospitality News, How tos, Observations | Tagged , , , , | 6 Comments

Branding, Marketing and the Internet for Aspiring Innkeepers. Part Three

This is part three of a series based on a recent session I did for Aspiring innkeepers at the recent Mid-Atlantic Innkeepers Conference in Virginia. Part One can be found here and Part Two here. Slide 14 gave screen shots … Continue reading

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Branding, Marketing and the Internet for Aspiring Innkeepers. Part Two

This is part two of a series based on a recent session I did for Aspiring innkeepers at the recent Mid-Atlantic Innkeepers Conference in Virginia. Part One can be found here. Slide 10 was on utilizing your business cards and … Continue reading

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A revised way to curate Facebook Interest Lists for Bed and Breakfasts

For those unfamiliar with using Interest Lists in Facebook, they are a terrific way to curate content for re-posting on an inns or associations social media channels including re-posting to an inns or associations Facebook business page. While one method … Continue reading

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